Trusted Brands
Frequently Asked Questions (FAQs)
📦 Orders & Delivery
Q: How long does delivery take?
A: Standard delivery within Qatar takes 1–3 business days. Orders outside Qatar may take longer, depending on the destination.
Q: Do you offer same-day delivery?
A: Yes, same-day delivery is available within Doha for select items. Contact our support for confirmation.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email or SMS.
🖨️ Products & Compatibility
Q: Are the cartridges you sell original?
A: Yes, all our cartridges are 100% original and sourced directly from authorized distributors.
Q: How do I know if a cartridge is compatible with my printer?
A: Each product page includes a list of compatible printer models. You can also contact our team for help.
Q: Do you offer printer installation support?
A: Yes, we offer basic installation support for select printers. Contact us for details.
💳 Payments & Invoicing
Q: What payment methods do you accept?
A: Cash On Delivery.
Q: Will I receive an invoice?
A: Yes, a digital invoice will be emailed to you once your order is confirmed.
🔁 Returns & Cancellations
Q: Can I return or exchange a product?
A: Yes, you can return products within 7 days of delivery if they are unopened and in original condition.
Q: How do I cancel an order?
A: Orders can be canceled before they are shipped. Contact our customer service team immediately for cancellation requests.
📞 Support & Contact
Q: How do I contact customer service?
A: You can reach us via our Contact Us page, email, or WhatsApp. We’re here to help!
Q: What are your support hours?
A: Our support team is available from 9 AM to 6 PM, Sunday to Thursday.


Need Any Help?
We are here to help you with any question.